VAKY is designed with love in Germany and manufactured in Portugal. Our premium fabrics are sourced from Italy.

After taking a dip, show your bikini some love with a gentle rinse in cool water. Oh, and please, no wringing—it's not good for the fit!

Here's what to do:
For best results, hand wash your bikini whenever possible. If hand washing isn't an option, pop it into a mesh washing bag before tossing it in the machine. While your bikini can handle temperatures up to 40°C, a delicate cycle will help it stay fabulous for longer. Remember to wash it with similar colors and opt for cold water if you're unsure about the temperature.

And what to avoid:
Never wash your VAKY items in water hotter than what's recommended on the care label. Keep dark and light-colored items separate during washing. Use just the right amount of detergent—too much can be harsh on your bikini. Bleaching products are a big no-no! Steer clear of the tumble dryer—it's too rough for delicate swimwear. If you must iron your bikini, use low heat and handle the care label with care—no peeling allowed! And please, avoid ironing over prints, decorative hems, and embroidery. They deserve to stay pristine.

At VAKY, ensuring top-notch quality and hygiene is paramount to us. Before anything leaves our warehouse, each product undergoes rigorous quality checks to ensure it meets our high standards. When it comes to returns, we meticulously inspect for stains, odors, and discoloration, particularly with bikini bottoms. To be eligible for return, the hygienic seal must remain intact. We uphold this standard because we're committed to delivering flawless items to every customer, every time. Soiled or damaged items don't make the cut—we strive for perfection in every order.

No, you do not need to create an account. You can complete the order process, but make sure your details are correct when checking out (also note the auto-fill settings).

In our shop you have the choice of different payment methods: PayPal, credit card (Amex, Visa, Master, Maestro Google Pay and Apple Pay). You can easily choose the payment option that suits you best.

We process your order as soon as it's placed! Once an order has been placed we are unable to make ANY changes (This includes cancellations/shipping/billing addresses, shipping method, inserting promo code, removing/adding/altering an item in your order etc.)

Our products can be shipped to the following countries: Germany, Belgium, Netherlands, Poland, Czech Republic, Austria, Ireland, Denmark, Finland, France, Sweden, Spain, Portugal, United Kingdom, Luxembourg, Italy, Greece, USA and Switzerland.

Soft Launch: From August to December 2024, we will be shipping our products exclusively to Germany and Austria for the initial launch.

We aim to process orders received during our normal business hours within 1-3 working days. Please note that during holidays and special promotions, processing and shipping times may increase to several days.

Germany
DHL Deutsche Warenpost (Estimated delivery: 1-3 business days)
Free shipping over 180€

Rest of Europe
DHL Paket International (Estimated delivery: 5-8 business days)
Free shipping over 300€

International
If you are located outside Europe, please contact us. We will do our best to accommodate your request.

Delivery details will be provided in your confirmation email.

Your order will be shipped free of charge within Germany once the order value reaches 180 EUR. For orders within Germany under 180 EUR, as well as for international deliveries, shipping costs will be charged regardless of the order value. The exact shipping costs will be detailed separately on the checkout page to ensure maximum transparency.

Of course, we very much hope that you like our products as much as we do. However, we can understand if the items do not fit or suit you and will give you the opportunity to return them within 14 days of receipt. Please note that the costs for the return shipment are borne by the customer.

We happily accept returns in original condition (unused, unworn, and unaltered) with tags and liners attached for either a refund, store credit, or a one time exchange. All return requests must be made within 14 days after the date of delivery. The refund, store credit, or exchange will be processed within 7 business days from the date of the returned package. We can only process a refund back to the original payment method and we do not refund any shipping fees.

This policy applies to any location outside of Germany. We happily accept returns in original condition (unused, unworn, and unaltered) with tags and liners attached for a refund back to the original payment method for the item returned. We do not offer exchanges for international purchases. We do not refund back shipping, taxes, or duties and we do not cover the return postage fees. If there is an active sale or marked down items, please refer to our sale return policy. All return requests must be made within 14 days after the date of delivery. The refund will be processed within 7 business days from the date of the returned package.